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National Patient Safety Agency

Get support

It can be very upsetting when things go wrong with your medical treatment or if people you care about are affected. The organisations listed below may be able to offer you support, and can also suggest other sources of support and advice.


The Samaritans

Confidential emotional support for people who are distressed or in despair. 

 >>Samaritans contact details 


Action against Medical Accidents (AvMA)

Free advice on clinical and medico-legal issues when something has gone wrong.

>>AvMA contact details 


Child Bereavement Trust (CBT)  

Resources and information for bereaved children, families, healthcare staff and voluntary sector support services.

>>CBT contact details 


Cruse Bereavement Care

Information, education and support for anyone who has been affected by a death.

>>Cruse contact details 



Confidential emotional support for anyone - referring callers to sources of help in their area. 

>>Supportline contact details 



A leading mental health charity that provides a helpline for confidential support on a range of mental health issues

 >>MIND contact details 


The Telephone Helplines Association (THA)

Provides contact details of many helplines in the UK and Ireland.                                          

>>THA contact details