If you've complained to an NHS organisation in Wales and aren't satisfied with their reply, you can ask for an independent review of your complaint. You should write to the Independent Review Secretariat within 28 days of the final letter you receive about your complaint.
Mid and West Wales
Address: PO Box 2, Brecon, Powys LD3 0XR
Tel: 01874 712748/712536
Fax: 01874 712756
South Wales
Address: PO Box 21, Cardiff CF10 2ZR
Tel: 029 20376840
Fax: 029 20376826
North Wales
Address: PO Box 125, Mold CH7 1WH
Tel: 01352 803315/700227
Fax: 01352 759101
Other Organisations
Action against Medical Accidents
Care Quality Commission
Health Service Ombudsman
General Medical Council
Nursing and Midwifery Council
Health Professions Council
Medicines and Health products Regulatory Agency