Other organisations which may be able to help with your concerns about your care or treatment in the NHS are listed below. Use the links to find out more information and get contact details.
Action against Medical Accidents
Free advice on clinical and medico-legal issues when something has gone wrong.
AvMa contact details
Healthcare Commission, England
Reviewing complaints about the NHS or independent healthcare.
>>Commission contact details
Independent Review Secretariat, Wales
Reviews complaints about the NHS or independent healthcare in Wales that have not been resolved locally.
>>Independent Review Secretariat details
Health Service Ombudsman
Independent investigations into complaints about the NHS in England and Wales.
>>Health Service Ombudsman details
General Medical Council (GMC)
For serious complaints or concerns about an individual doctor.
>>GMC details
Nursing and Midwifery Council
For serious complaints or concerns about individual nurses and midwives.
>>NMC details
Health Professions Council (HPC)
For complaints or concerns about physiotherapists, dieticians and many other health professionals.
>>HPC details
Medicines and Healthcare products Regulatory Agency (MHRA)
Investigations into safety problems with medicines or medical devices.
>>MHRA details
Who regulates health and social care professionals
An outline of the responsibilities of each of the UK’s 13 Health and Social Care regulators for monitoring each profession and what regulation means. If you have concerns about the ability or behaviour of a person who has cared for you, this leaflet explains where to get advice.
Who regulates health and social care professionals (pdf)
