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NPSA announces the highest number of inpatient NHS sites rated excellent

Monday 06 July 2009

 

The environment of inpatient units has improved and high standards of food and privacy and dignity have been maintained across the NHS over the past year.

 

That’s according to figures issued today (6th July) by the National Patient Safety Agency (NPSA) in its annual Patient Environment Action Team (PEAT) assessments.

 

Chief Executive of the NPSA Martin Fletcher said: “Every hospital in England should aspire to the level of the best – this is what patients want from the NHS.  The number of sites that have achieved this is the highest ever yet and I would like to congratulate everyone for making this happen.”

 

The inspections check NHS hospitals and units in England with more than ten inpatient beds. The teams looked at standards within three main categories – ‘Environment’ ‘Food’, and ‘Privacy and Dignity’. 

 

Each site is then given a rating of ‘excellent’, ‘good’, ‘acceptable’, ‘poor’ or ‘unacceptable’.

 

Today’s findings show that 84% of the 1,265 sites scored either ‘excellent’ or ‘good’ for their environment, which assessed standards of cleanliness, decoration, linen, furniture and state of repair.

 

94% of sites achieved an ‘excellent’ or ‘good’ rating for levels of privacy and dignity which examined the quality of sleeping accommodation as well as toilet/bathroom facilities. 95% of sites scored ‘excellent’ or ‘good’ for quality, choice and availability of food for patients. The figures for both of these remain unchanged from last year.

 

There were 219 sites that scored excellent on all three PEAT categories. * However, 17 out of the 1,265 sites were also rated ‘poor’ or ‘unacceptable’ on at least one category.

 

Mr Fletcher added: “Overall, whilst these findings are encouraging, there’s still work to be done.  This data will help trusts to further improve the experiences patients have while in NHS-care.”

 

Each inspection is carried out by a Patient Environment Action Team which consists of local NHS staff including nurses, matrons, doctors, catering and domestic service managers, executive and non-executive directors, dieticians and estates managers.  They also include patients, their representatives as well as members of the public.


Since PEAT was established, a number of NHS trusts used PEAT scores to bring about improvements for their inpatients. 

 

Staff at Hertfordshire Partnership NHS Foundation Trust used PEAT as a lever to help them create a sensory garden at an adult mental health unit in Welwyn Garden City.  The area, known as the QE2 Garden, was introduced as a priority after PEAT highlighted a need for a change to their environment.

 

The Trust’s Chairman Hattie Llewelyn-Davies said: “I am delighted that, by using the PEAT process, the Trust has been able to enhance the patient experience, by creating an outdoor therapeutic environment – something which service users have long campaigned for.” **

 

Click here to view PEAT scorings for individual NHS sites.

 


 

 

 

Notes to Editors:

 

* 75 sites were registered as self catering and not assessed for food and therefore exluded from this figure. Self catering means that patients make a significant contribution to preparing the food such as in rehabilitation units.  The number of sites assessed in the food domain  was 1190.

 

** Pictures are available of this new facility through the NPSA press office.

 

NPSA Press Office

 

Media enquiries to:

Simon Morgan – 020 7927 9580 / simon.morgan@npsa.nhs.uk

Paul Cooney – 020 7927 9351 / paul.cooney@npsa.nhs.uk

Out of hours – 0788 411 5956

 

PEAT

 

Patient Environment Action Teams were established in 2000 to assess NHS hospitals. The NPSA has overseen the management of this programme since 2006.

 

As with the approach taken by the Care Quality Commission, the PEAT programme is entirely self-assessed with teams made up of members including nurses, matrons, doctors, catering and domestic service managers, executive and non-executive directors, dieticians and patients and their patient representatives or members of the public.

 

Data

 

National average figures for 2008-2009 (percentages rounded to one decimal place)

 

Environment

 

 

Excellent

Good

Acceptable

Poor

Unacceptable

2009

23.9%

60.2%

15.0%

0.7%

0.2%

2008

19.1%

55.6%

23.9%

1.4%

0.1%

 

Food

 

 

Excellent

Good

Acceptable

Poor

Unacceptable

2009

57.8%

36.7%

5.2%

0.2%

0.1%

2008

54.7%

39.8%

5.0%

0.5%

0.0%

 

Privacy and Dignity 

 

 

Excellent

Good

Acceptable

Poor

Unacceptable

2009

43.6%

50.1%

6.1%

0.1%

0.2%

2008

41.8%

51.9%

6.3%

0.0%

0.0%

 

Click here to view PEAT scorings for individual NHS sites.

 

NPSA

 

The National Patient Safety Agency is an Arm’s Length Body of the Department of Health. It encompasses three divisions; the National Research Ethics Service, the National Reporting and Learning Service and the National Clinical Assessment Service. Each has its own sphere of expertise to improve patient outcomes. The NPSA’s vision is to lead and contribute to improved, safe patient care by informing, supporting and influencing healthcare individuals and organisations.